The Rhino Group, Inc was created in 1997 to fill a void in customer care in the capital medical equipment field. The Rhino Group began with a dream in a basement office to bring quality products and exceptional care to every hospital in Nebraska. We now serve thousands of healthcare facilities in 7 states. WOW! Talk about charging toward success! We are committed to keeping people at the center of healthcare solutions. We value integrity, passion, servanthood, growth and adaptability and we are looking for people who embody these values and the Rhino drive.

Regional Customer Care Technician: Des Moines, IA

A Customer Care Technician is responsible for maintaining medical equipment within the territory of coverage. Duties to include preventative maintenance, service call response, direct customer interaction and installation assistance. This position frequently operates solo, with projects conducted in a team setting, within health care facilities as well as construction sites, and will require local travel. Technical abilities and strong communication skills are a must.

Future Rhino

We may not be hiring for this or that particular position right now, but that doesn’t mean we don’t want to know who you are—maybe there’s an opening coming down the road that you would be perfect for! Help us help you become a Rhino. But first, a little bit about us:

Our History

The Rhino Group’s rich history started back in 1997 when the President, Jeff Kloster, felt that the customer service offered within the healthcare industry was lacking. The Rhino Group was born to ensure healthcare providers received outstanding products, impeccable support, provided by people who care. The Rhino Group is a major regional distributor of capital medical equipment products, services, and solutions. We distribute and service equipment used in surgery, central supply, sterile processing, emergency, and diagnostic service areas, patient rooms and care areas. Since its founding, The Rhino Group strives to be set apart in both quality, service, and customer care. Currently, The Rhino Group has a presence in Nebraska, South Dakota, North Dakota, Iowa, Kansas, and Missouri. Our team’s continued dedication and commitment to excellence has brought us to where we are today and we trust we will continue making a positive impact in the healthcare industry in the years to come.

Our Core Values

1. Integrity – Do What You Said You Would Do. DWYSYWD
2. Passion – Love what you do.
   
3. Servant-Minded – Treat others the way they want to be treated.
   
4. Growth – Improve your Core, the Crew, and the Company.
   
5. Adaptability – Control the Chaos.
   

Our Core Focus

• Purpose/Cause/Passion: Keeping people at the center of Healthcare Solutions.
  
• Our Niche: Capital Medical Equipment
  
• So that’s us. Now we want to know more about you.
  

Dream Job Description

• You tell us. What are you interested in doing? Maybe we can help.
  

Qualifications

• Show us what you got. Bragging is acceptable. (Highly encouraged, actually.)
  

Ready to come aboard?

• We might not be actively interviewing since this is an open ended application process, but please tell us who you are! What makes you tick? Interests? Favorite ice cream flavor? Put your spin on the standard cover letter or resume and email us at quality@rhinorx.com.